Why Cause Marketing Matters To Your Customers

By Sebastian Troup


Deciding on which company to transact with was relatively easy in the past. Because there were not so many brands available, you can decide which company to conduct business with by selecting the establishment more convenient for you or the one who has been around for quite some time now. But with the changes in technology that eliminated the transportation and communication boundaries, people have begun to see how new companies can compete against preceding businesses. Picking a company has become tedious all of a sudden.

In today's ever-changing business environment, it has become increasingly difficult for companies to differentiate themselves in the eyes of the consumer. But it's not impossible. One differentiating factor that has grown in importance in recent years is a company's attitude towards social responsibility. Consumers truly do care about what a company does to make the world a better place.

Promoting a business giving project or philanthropic initiatives has become essential in connecting and alluring customers. Marketing your cause is now of utmost importance but what is its significance?

Unfortunately, many people cling to old stereotypes about the ultra-rich barons of big business who strive to make more and more money off the "little guy", with no concern for his well-being. Equally sad are the few but disturbing examples of business leaders whose unethical and illegal behavior add fuel to that fire. This "us-and-them" mentality leads many average consumers to mistrust big corporations and to assume companies are only in business to make money.

As a business, one way of dispelling this kind of thinking is by actively promoting your volunteering campaigns and other humanistic activities that helps the less fortunate. When done properly, giant corporations won't appear selfish and greedy.

There is a good number out of your current customers that are interested in supporting a charity but many not have the financial capabilities to do so. Plenty of them may even have families and close friends who will be helped greatly by the charity so they look for other means to show their support.

Your company's philanthropic program is a way of empowering your customers by acting as a medium for them to help others. When you inform them that part of your profits are being shared to a good cause they also want to support, they see every transaction done with you as a way to give back while still getting something they need. This gives them a good excuse to choose your company over other businesses.

A well-planned and executed cause marketing program can provide education and encouragement to people who may otherwise have never heard of the cause you are supporting. Corporate social responsibility initiatives can be some of the best promotional opportunities available for nonprofits doing important work.

By actively telling people about the cause, you open the door for others to also do their share in making betterment to the world. Your company can be the way for people to find the right cause for them which can be a really good feeling.

That way, the focus is on the cause, not the company. The cause gets the support they need, the customer feels good about their purchase, your company gains a loyal customer, and everybody wins.




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